How to cancel Amazon Prime

Intro price vs. renewal price

None found in our sources.

Checked Oct 15, 2026.

Steps

Sign in to your Amazon account, open the Account menu, and choose Your account.
Select Prime membership.
Under Manage membership, select Update, cancel and more, then End membership.
Amazon shows the benefits you'd lose. Select Continue to cancel.
Choose whether to end today (with a refund that depends on the days left in your cycle) or at your renewal date, then select End membership now (or the renewal-date option).

Notice period

None in our sources. You can end the membership today or at your renewal date.

Refunds and fees

Per CNET: if you end the membership today, Amazon refunds the unused days in your cycle. On an annual plan, cancelling halfway through the year returns about half the fee. Separately, the FTC's 2025 settlement set up refunds for people signed up through the enrollment flows it challenged, between Jun 23, 2019 and Jun 23, 2025, who used few Prime benefits (FTC Consumer Advice, Who’s eligible for a refund from Amazon?). Check ftc.gov/Amazon for the current status.

If you pay through an app store, PayPal, or another company

Signed up through an app store? General app store steps: Apple, Settings → your name → Subscriptions; Google Play, Payments & subscriptions → Subscriptions. We have no source saying which Prime sign-ups are billed this way.

Offers you may see before you leave

Switch to monthly instead of yearly.
Pause your membership on your renewal date instead of cancelling.
Wait and end the membership on your renewal date.
Under the 2025 FTC order, Amazon must offer an easy way to cancel Prime, using the same method you used to sign up, and a clear button to decline Prime (FTC, Sep 25, 2025).

If it doesn't work

CNET notes Amazon's help page has an End membership button that jumps straight to the cancel page.
If cancelling is hard or you were enrolled without meaning to be, you can report it at ReportFraud.ftc.gov.

Prefilled cancellation message

To: Amazon customer service (chat). Cancel online if you can. Use this text in a customer-service chat if the steps fail, and keep a copy. Replace the [BRACKETED] fields.

Subject: Please end my Prime membership

Hello,

Please end the Amazon Prime membership on the account registered to [ACCOUNT EMAIL] [today and refund the unused days / at my renewal date] and stop all future Prime charges.

I tried to cancel under Prime membership on [DATE] but [DESCRIBE WHAT HAPPENED]. I don't want to switch plans or pause; I want to end the membership.

Please confirm the cancellation, the end date, and any refund in writing.

Thank you,
[YOUR NAME]

Confidence: Medium

Steps and refund rules come from a CNET walkthrough and the FTC's settlement, not Amazon's own pages. The price comes from 2022 press; we found no later US change.

Sources

Last checked Oct 15, 2026. Services change their steps without notice; if something looks different, tell us at [email protected].