How to cancel Orangetheory
US price: Recommended retail price of a casual visit is $35; prices vary by studio (orangetheory.com).
Intro price vs. renewal price
None found in our sources.
Checked Oct 16, 2026.
Not verified on Orangetheory's own site. Orangetheory's FAQ page we read didn't include cancellation steps. Its fine print says new members must notify their home studio within 30 days of the start date to cancel and get dues refunded. Contact your home studio.
Message you can copy
Use this in Orangetheory's support chat or contact form if the steps don't work, and keep a copy.
Subject: Please cancel my Orangetheory subscription Hello, Please cancel the Orangetheory subscription on the account registered to [ACCOUNT EMAIL] and stop all future charges. I tried to cancel on [DATE] but [DESCRIBE WHAT HAPPENED]. I don't want to pause or switch plans. Please confirm the cancellation and the date my access ends in writing. Thank you, [YOUR NAME]
Sources
- OfficialOrangetheory FAQ
- OfficialOrangetheory memberships
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